Please note that checking out an item implies your intention of confirming it and we will reserve the piece for you.
You're required to pay a full amount of the item before we proceed your order and collection of item.
In the event where you wish to cancel your order, you are to pay 50% of the cost price of the item.
In the event where you wish to cancel your order, you are to pay 50% of the cost price of the item.
All the products are brand new.
By purchasing an item from us, you are deemed to have been agreeable to all the Terms & Conditions stated.
SmartPro House reserves the right to reject a transaction/customer at our own discretion.
SmartPro House also reserves the right to amend Terms & Conditions at any given time.
Refund & Exchange
Please note that exchanges/credit Notes are only available on a case-by-case basis.
We do not entertain refunds.
In the event that the item you originally purchased has sold out, a credit note will be provided.
All items to be returned must be done so within 14 working days.
Please note that after this duration has expired, we will not accept the return of the item.
Items must be in brand new condition.
Should we find the returned item
not defective as aforementioned, item will be sent back and all postage
costs will be borne by the customer.
In relation to the the case where the item is not defective, postage to have the item sent back to us will not be refunded and customer will be required to top up to have the item returned.
SmartPro House will at its best
effort ensure that our products are in good quality, however from time
to time due to the nature of the products, there may be defects which we
omitted, do bare with us and inform us. We will do a replacement for
you base on our exchange policy.
We thank you for taking time to read the terms and conditions.